Severity: P1 (confirmed compromise/high risk), P2 (security incident with limited impact), P3 (minor ops).
MonkeyMachine — INCIDENT & BREACH NOTICE POLICY
1. SEVERITY
2. CHANNELS
Channels: email to tenant owner, in‑app banner, status page.
3. TIMELINE
Timeline: initial notice ≤72h from awareness; rolling updates.
4. CONTENT
Content: description, categories and scope, mitigation taken, actions recommended, contacts (security@, privacy@).
5. SEGMENTATION
Segmentation: notify only affected customers/regions where feasible.
6. RESPONSIBLE DISCLOSURE
Responsible disclosure: security.txt; safe harbor; bug bounty — later.
Questions? Contact us at
legal@monkeymachine.ru